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RCS Business Messaging

Send rich, contextually relevant content straight to your customer’s message inbox.

  • Branded & Verified sender
  • Rich Media, Chips and Carousals
  • Read Receipts and Typing Indicator
  • SMS Routing for Failed RCS messages
What is RCS Messaging service

Rich Communication Services

RCS messaging is a type of text messaging that allows you to do more than just send simple text. With RCS, you can send pictures, videos, and even have interactive chats, like ordering food or booking tickets, all from your regular messaging app on your phone. It’s like making your text messages more fun and useful.

Benefits & Features
RCS Messaging Services enhance customer engagement with rich, interactive messages featuring multimedia and action buttons.

Improved profits with seamless interactions

Quality conversions and click-through rates

The Best way to retain
customers

The Easiest way to feature your products and services

Choosing the best RCS type for your business
Basic
  • Up to 160 characters
  • Text only
  • No replies
Single
  • Text and Rich content
  • Suggested replies/actions
  • Few replies
Conversational
  • Text and Rich content
  • Suggested replies/actions
  • Conversations
How does RCS work?
Message Sender for OTP, Transactional and Promotional category

PROMOTIONAL

The goal is to increase awareness, engagement, and sales by delivering targeted sales, marketing, and promotional messages to new and existing customers. This includes extending offers, promotions, discounts, and upgrades on products or services. We also aim to follow up on incomplete transactions, such as abandoned shopping carts and wishlists. By personalizing our approach, we can foster stronger connections with customers and encourage them to take action. Timely reminders and exclusive incentives will keep our offerings top of mind, driving conversions and enhancing customer loyalty. Ultimately, this strategy paves the way for sustained business growth.

TRANSACTIONAL

The objective is to keep customers informed about their existing products or services by sending relevant notifications, updates, and alerts directly. This includes important communications like fraud alerts, purchase confirmations, and product or service updates. Customers will receive account and product information to enhance their experience. We also aim to solicit feedback through targeted requests, fostering engagement. Additionally, news alerts will keep customers updated on relevant developments. By providing timely and useful information, we can strengthen customer relationships and enhance satisfaction.

OTP

The One-Time Password (OTP) agent is essential for issuing unique passwords that enhance security during account authentication and transaction validation. It is particularly suitable for account authentication using OTP or two-factor authentication (2FA), facilitating password resets, and confirming online transactions securely. By implementing OTPs, it helps to reduce the risk of unauthorized access while providing an additional layer of protection for users engaged in sensitive actions. Overall, the OTP agent plays a crucial role in safeguarding user accounts and ensuring secure interactions online.

RCS Registration

RCS (Rich Communication Services) Business Messaging registration process.